Return Policy

At Extraswiftincred, we're committed to providing high-quality, eco-friendly beauty products and services. This Return Policy outlines our procedures for product returns, service cancellations, and refunds.

1. PRODUCT RETURNS

Return Eligibility

We accept returns of unused, unopened products within 14 days of purchase, provided that:

• The product is in its original packaging
• The product has not been used or opened
• You have the original receipt or proof of purchase

Return Process

1. Contact us at info@extraswiftincred.world or call +1 (158) 569-4521 to initiate your return
2. Bring the product to our salon with your receipt within 14 days of purchase
3. Our staff will inspect the product to confirm it meets our return criteria
4. Once approved, we will process your refund to the original payment method

Exceptions

The following items are not eligible for return:

• Gift cards
• Sale or clearance items marked as final sale
• Products that have been used or opened
• Products without original packaging

2. SERVICE CANCELLATIONS

Appointment Cancellation Policy

We understand that schedules change. Our cancellation policy is as follows:

• 24+ hours notice: No cancellation fee
• 12-24 hours notice: 25% cancellation fee
• Less than 12 hours notice: 50% cancellation fee
• No-show: 100% of the service fee may be charged

To cancel or reschedule an appointment, please call us at +1 (158) 569-4521 or email info@extraswiftincred.world.

Service Satisfaction

If you are not satisfied with a service you received:

1. Please notify us within 7 days of your service
2. We will offer you a complimentary touch-up appointment
3. If you are still not satisfied after the touch-up, we will issue a partial or full refund at our discretion

3. REFUND PROCESSING

Refund Methods

Refunds will be processed back to the original payment method:

• Credit/Debit Card: 5-10 business days to appear on your statement
• Cash Payments: Immediate cash refund if in-store, or by check if requested
• Gift Card Purchases: Refunded to a new gift card

Processing Time

Please allow the following processing times for refunds:

• In-store returns: Processed immediately
• Credit/debit card refunds: 2-3 business days to process, plus 5-10 business days for your bank to post the credit
• Check refunds (if applicable): 7-10 business days for delivery

4. EXCHANGES

We're happy to exchange unused, unopened products for another item of equal or greater value (you'll pay the difference). Exchanges must be made within 14 days of purchase with the original receipt.

5. DAMAGED OR DEFECTIVE PRODUCTS

If you receive a damaged or defective product:

1. Contact us within 48 hours of receiving the product
2. We will arrange for a replacement or refund
3. You may be asked to provide photos of the damaged product

6. CONTACT US

For any questions regarding our return policy, please contact us at:

Extraswiftincred
300 Broadway, Suite 900
New York, NY 10012
Email: info@extraswiftincred.world
Phone: +1 (158) 569-4521

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